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4.9

Based on 215 reviews

Tina Rahn

19:10 11 Apr 25

Always friendly staff and I love the inspection report with the pictures they send. We take all of our cars there now!

shaun besteman

23:19 29 Mar 25

T Kondo

21:30 28 Mar 25

Very knowledgeable and helpful staff. Mike provided a lot of information above and beyond our original vehicle concerns. Vehicle was repaired promptly.

Matt Hertzberg

12:46 28 Mar 25

I recently had the pleasure of visiting Grip Auto Repair, and I couldn't be more impressed with the experience. From the moment I walked in, the staff was incredibly welcoming and professional. They took the time to explain the issues with my vehicle in clear, easy-to-understand terms, which made me feel at ease. The pricing was very fair, and they offered a detailed breakdown of the costs before proceeding with any work—no surprises! The repair was completed quickly, and my truck is running better than ever. It's rare to find such honest and reliable service, but Grip Auto Repair definitely delivers. Highly recommend for anyone in need of trustworthy auto care!

Jill Braybrook

04:40 15 Mar 25

Amazing service. These guys definitely go above and beyond and it's greatly appreciated.

Barb Leroux

03:37 15 Mar 25

Though not often required I continue to rely on the team at Grip Tires and Auto in Murrayville though I now live in Victoria. Yes my trust in this team is worth the travel cost. I highly recommend this company as I have before, and they continue to given honest and reliable service.

Rob Houston

06:55 06 Mar 25

I bought a car that had 4 new tires on it. Driving down the highway, I swerved but still got a piece of an 8" bolder, which killed my right front tire.I take it into Mike at Grip Tire, not knowing what to do in this situation, knowing that on my all wheel drive, all 4 tires MUST match.Mike says to leave the tire with him, and he will see what he can do to help.Sherlock (Mike) finds the one place in BC that sells these tires, and they search the country for one matching tire for my car. They locate one in Quebec and arrange to have it shipped to their shop.Turns out that they have also discovered it has a road hazard warranty that pays the whole shot less the re and re..I now need to go out buy a lottery ticket and spread the word of how cool & caring the crew at Grip Tire are and why we all need to support a very cool caring company like this.1) they are local & Canadian2) Name another tire company that would go to these lengths to help out a client even though I did not buy this set of tires from them (they came with the car)I can guarantee that NONE of the Big Box stores would NOT go out of their way to help out a community member like this !!!Thank you, Mike !!! "You Rock !!!

Bob Emerson

00:04 23 Feb 25

Terrific service. Very friendly and knowledgeable staff. They have always tried to give me the best advice and great value for my dollars.

Arden Illes

05:16 10 Feb 25

Customer service from Mike was very welcoming. Service done by Shaun was quick and efficient. Good energy in the shop, and even better time convince… Same day service!

Linda Hatcher

20:12 05 Feb 25

Excellent service, reasonable price and very professional. I would highly recommend this company.

jesse hofsink

20:11 29 Jan 25

They were wuick and efficient and worked with my every step of the way even when I was confusing and probably made their jobs harder. Highly recommended

Michael McAuley

22:19 23 Jan 25

Fantastic service from Brian and all the staff at Grip Tire Murrayville. I’ve used this auto shop several times over the last year.They keep getting better and better at customer service.Thanks Grip Tire Murrayville!!

BeautybyHeena 27

21:53 22 Jan 25

Loved the service so sweet and booked me an uber there and home. Appreciated that!

Brent Wipp

20:53 18 Jan 25

Aaron Sutton

01:37 18 Jan 25

Solveig Austin

17:41 13 Jan 25

Robyn Lambert

20:32 08 Jan 25

ABSOLUTELY FABULOUS!From arrival to departure, they treated me and my four-wheeled friend as family. Prices were a fraction of what I’ve paid elsewhere for both parts and labour, PLUS they have a service to drive you or loan you (for a minute cost) a vehicle while working on yours. Great communication and smiling faces, great conversation and a great location all mean I’ll be returning for all my vehicle requirements now. Thanks you guys. What a great experience.

Trish Z

09:17 08 Jan 25

Marlene Gabriele

20:11 03 Jan 25

Mike and the team at Grip Tire Murrayville are always so kind, honest and knowledgeable. I know when I take my car in they will never rip me off and I know my car is in good hands.

Carlson Playz

00:51 21 Dec 24

Thank you to Mike and all the staff at grip for their exceptional service and price. Thankful that Mike was able to find me the right size of tires that I needed on my Rav 4! Thanks again, guys.

Chief Wannahakaluggie

20:12 20 Dec 24

Justina Kervel

02:26 12 Dec 24

Even though I will be moving I will go out of my way for service with this company! Amazing customer service and quality results! They go the extra

Sensho Hung

20:41 11 Dec 24

Adriana P

17:02 07 Dec 24

Mike and the team are wonderful caring people. They take their time to explain things to us, we never feel rushed. They are honest (and coming from the females in our household), that is a major factor in choosing them.We feel safe on the road knowing they are taking care of our vehicles, and us!Thank you again!!

Kelly Warner

06:26 06 Dec 24

Excellent service! They were very helpful and explained everything well. When more needed to be done than what I took the car in for, they sent me photos to show the wear/damage. When I picked up my car I left feeling quite positive and will definitely go back. I would highly recommend to anyone.

Harrison Barr (Harry)

20:43 21 Nov 24

Thank you, Mike for such great service. I started bringing my cars to Grip a couple of years ago. It’s exceptional service at a fair price. Highly recommended!

Mel Anderson

21:29 18 Nov 24

Liz blair

23:00 16 Nov 24

Friendly and efficient guys. We’ve been going here since they opened. Great service!

Randy heilbron

22:58 11 Nov 24

Good service and advice. Guys were personable.

Lu DiMeglio

20:18 08 Nov 24

I want to extend a big thank you to Mike and his team at Grip Tire in Murrayville. My boys have been bringing their cars there for a while, and now I’m a true believer in their service. Their promptness and honesty really stood out to me. I appreciated getting detailed explanations of any issues, complete with pictures to back everything up. They were on time, on budget, and fantastic to deal with. I’m happy to recommend them to anyone looking for trustworthy and professional service.

Megan Marie Chalifoux

01:36 25 Oct 24

This is absolutely the best place! Best service and so honest. I will never go anywhere else. These guys are awesome with great personalities to boot! So grateful for this team!

Donavon Ash

19:11 22 Oct 24

Great experience! honest and helpful advice!

victoria arnett

19:10 19 Oct 24

Amazing people to deal with! So helpful!

Dave Hetherington

19:22 16 Oct 24

This is the 3rd or 4th time I have had major work done at Grip. They are very thorough and are willing to work with you. I highly recommend them for all your vehicle maintenance needs.

Gregor Chats

22:27 04 Oct 24

On top of very competitive prices the crew at Grip Tire went above and beyond taking time to answer all my questions as well as explaining the difference between all season and winter tires. After going over all options and making sure I was clear on the product I had selected thier quote was exactly what I paid after the tires were installed. Great job and even better service! Will be returning to Grip Tire for all my future tire needs.

Darren Brown

23:27 25 Sep 24

Not 5 stars, 10!!!!I just want to express JOY + HAPPY with these guys!!! Nothing but top tier service from the best of the best!! Have taken my car a few times now, always given a fair quote that blows away those gawd forsaken dealerships. But seriously though, I trust these guys with my car, prices are very reasonable, and service is excellent every time. (I sound like an ad, I know) but it’s spot on true.Grip thanks again!Mike (Service Advisor) you rock!All the staff, much appreciated for all you do!

keith soltess

23:11 13 Sep 24

Mike and his crew are fantastic! They are extremely professional and very honest. When Mike realized my SUV was still under warranty, he directed me to the dealership rather than take money out of my pocket.You don’t come across that kind of honesty very much, especially in the car repair business.Thanks boys!!

Jackie Tsang

18:28 13 Sep 24

20:58 12 Sep 24

Quality work

Jeevan Dhaliwal

06:41 12 Sep 24

The service here is outstanding one of the best tire shops ive been to

Alex Firth-Wilson

18:46 08 Sep 24

On September 6th my family and I ran into mechanical issues while traveling to Vancouver Island. We were on the side of the road nearby Grip Auto & tires and I walked in to see if they could get me some parts quickly. Tyler and the crew were awesome and ordered in the parts we needed in, and in 30 mins we had them. Thank you so much for the amazing customer service it was greatly appreciated. We highly recommend using their services!! Alex FW

Terri Nicholson

05:55 03 Sep 24

Thank you Mike and the service team. They always take care of my car!

Laura Fiddler

19:31 24 Aug 24

Thank you Mike and the Grip Auto team for always taking such good care of my Mazda. There’s no where else I would take my car, and I really appreciate the use of the courtesy car. The team is so friendly, informative, and go well above what is expected to make sure I am safe on the roads. Thank you Grip!

Raffy Toscano

00:05 24 Aug 24

Brian and Mike were a huge help! Was able to get my oil changed and brakes redone after a terrible job done by Mr. Lube. They also washed and vacuumed my car!

Jatinder Shoker

20:47 22 Aug 24

I had an alternator that they installed over a year ago that turned out to be faulty and they promptly replaced it under their warranty. There was no quibbling just standing behind their work. I appreciated that greatly.

John Dias

19:46 10 Aug 24

Very friendly and knowledgeable. good prices very professional work will highly recommend to friends and will be going back for any future work.

Shayne Finskars

00:33 08 Aug 24

Called the guys at Grip to see about a new battery for my Dodge Ram. I sent them a picture of the battery. Turns out they had it in stock and told me to come by and get it done so I did! Excellent customer service from the guys at the desk and the owner Scott! Thanks for all your help, I'll definitely be back!Shayne

Luc Deschamps

19:17 01 Aug 24

marcie lal

23:10 26 Jul 24

I’ve been going to grip tire & auto Murrayville for about 2 years the staff is amazing the service is amazing they really go out of there way to take care of the customer if I’m able to I would give them 10 stars keep up the good work

Ashley Bodnar

21:12 26 Jul 24

Great and efficient service. Super clean shop. Tyler and the crew did a great job repairing my tire while en route to Victoria. Fraser Valley give this new business your business!

Barbara Leroux

21:43 25 Jul 24

brian dodge

20:52 20 Jul 24

Gary H

13:24 18 Jul 24

I've been to Grip three or four times and have been very happy with the service I've received. A very professional business.

Cameron Boehlke

23:19 16 Jul 24

These guys are awesome fit me in on short notice and fixed my truck highly recommended

Laura Smith

19:24 15 Jul 24

Amazing customer service, prompt appt time, reasonable pricing, and precise communication on what’s being done and what may need to be done. Love the follow ups

Nenad Djuric

19:11 13 Jul 24

Quick and friendly service. Love the text message when the cars ready and pdf service report. Will use Grip Murrayville again!

Ray Ray Star

06:07 12 Jul 24

These guys are great! They not only helped me out in a pinch. Got my car dealt with quick, they also stood behind their work and encouraged me to come back in a week just to make sure the repair they did is solid. Highly recommend!

Paul Intile

19:11 10 Jul 24

Fantastic experience bringing my car here. Booked an appointment for my Miata to have the wheels balanced. I let them know the car is lowered significantly. It was no problem, they had 2x4s and ramps to get it onto their lift without scraping. Weights had fallen off all 4 wheels so they put new ones on and got them dialled in. Also, Mike at the front desk is wonderful to deal with; very friendly, knowledgeable, took his time with me, got the answers I requested from the tech who worked on my car regarding more specific info about ball-joint wear that they indicated in their complimentary inspection report. Nothing was too much trouble. Definitely coming back when I need tires in the near future.

Jimmy Le

19:35 09 Jul 24

Mike was very helpful in teaching me about the different parts of the car I need to be watchful for. They text you all the inspection they did and what needs to be done so that was convenient. Will be coming back because the customer service was excellent!

Trevor Inwood

12:27 05 Jul 24

Very friendly and honest staff. Very good communication throughout the job. Fair pricing and good quality work from the mechanics. Right when my truck was done I booked my dads truck in for him, would recommend using this shop and I will be using this shop in the future. Big thanks to mike and the grip tire team!

WynDragon Rhodesian Ridgebacks

19:11 04 Jul 24

Great service, good prices, and freibdly staff. They go the extra distance for you.

jackie hartmann

21:54 20 Jun 24

I give these guys an A+ Review!!! Amazing customer service. The team go out of their way to have you leave confident with what has been done on your vehicle! My new tires are wonderful!! Big thanks to Mike, for helping me get the best price on my tires!!! I’ve already put your companies name out there!!!!

Vicki Cox

21:24 20 Jun 24

emily linde

19:45 19 Jun 24

Absolutely awesome business! My car had multiple issues and it was not drivable when I dropped it off. They were very upfront about costs and had everything completed within a day! They even offered to drive me back to my house if I needed. Everyone I spoke to was very kind and knowledgeable. They even let my dog wait with me inside. Can’t say enough great things about this business!

Kandelina Anderson

00:52 17 Jun 24

Michael Duncan

23:44 07 Jun 24

Mike was very helpful and accommodating and offered a variety of solutions for my situation. If you want high quality service, honest work, go to GEiP Tire and look for Mike. Will be returning when I need auto work.

Gary Hucul

19:35 03 Jun 24

Google wouldn't allow me to add a second review so I deleted my first and I am adding it here.First:11 months agoI took my Jeep Cherokee to GRiP Tire & Auto Murrayville for electrical repairs this morning. They solved my problem and then some. Indeed, I thought it would cost me more, but it cost me considerably less. They got the job done and I will return to Grip the next time I need work done, and I would not hesitate in recommending them to anyone. They do great work and I am a very satisfied customer.Edit: This is a second review. I had a car alarm problem and GRIP fixed it extremely quickly and for no charge. I have rapidly developed the opinion that GRIP in Murrayville is an honest business that treats it's customers extremely well.New review: une 3 24I had an investigatory inspection done and Grip found the proplem. Although it was not what I was hoping for their findings were obvious and they again treated me exceptionally well, including a ride to and from hiome while the insprection was done. The chief mechanic and Mike at the front desk do excellent work, and I would recommend GRIP to anyone who isn't a jerk. Jerks don't deserve GRIP.

john and susan bookless

16:49 03 Jun 24

Cane Roy

02:40 02 Jun 24

I was in the parking lot and my battery died. I was so embarrassed to ask them for a jump, since I wasn't a paying customer. They were super friendly and generous in taking time to help me out.

Carlee Anderson

21:23 31 May 24

I love this place so much! I had a flat tire and they fit me in. They helped me diagnose a long standing issue in my car that encouraged me to get it dealt with through my warranty. I won’t take my car any where else for anything!

Amber Breen

03:34 30 May 24

Highly recommend Grip Tire and Auto for all your auto needs!

Joanne

19:40 29 May 24

Great people, very friendly and helpful. I will definitely use them again in the future!

Ariana Mckenzie

05:23 24 May 24

Bri C.

03:53 18 May 24

I had an awesome experience with Mike and the team at the Murrayville location. While our vehicle was being serviced they provided a newer model courtesy car, and the customer service they provided was friendly, knowledgeable and professional.If you're looking for an honest and dependable shop you won't be disappointed.

Jamie Troll

19:14 15 May 24

Excellent service and they communicate very well. Had a bunch of work done all at once and everything is perfect. Will go back and will recommend to others.

Tracy Brooks-Augstin

19:42 10 May 24

Nicole Marshall

20:22 27 Apr 24

Great service! Mike was able to fit me in a timely manner to replace my poor tire. Thanks again!

Sam Joshva Baskar Jesudasan

20:15 08 Apr 24

Mike is fantastic and hope to do more business with him in future.Thanks for the retorque!!!

Brian Danger

20:48 03 Apr 24

UPDATE: Most recent visit lived up to expectations!Mike is wonderful and timely about communication. He has a wonderful personality that represents this shop really well. Very personable and kind!Don is a genius when it comes to cars. He's always out for the customer's best interests and I appreciate his insight.OLD REVIEW: These guys took me in and helped me out in a crisis. Absolutely wonderful customer service and care.They were referred to me by my Mother-- they helped her out in a similar situation.Really appreciate that! I'll be back again!

Travis Lewis

00:35 22 Mar 24

Phenomenal mechanics. Fixed my Volvo and did an excellent job. They are friendly and courteous. I’ll be back again😊

Kelsey Lamb

19:11 15 Mar 24

Ryan Schaffer

03:12 09 Mar 24

I called Grip to perform a pre-purchase inspection on a used vehicle I was thinking about purchasing. The inspection was very thorough and included pictures and video. I dealt with Mike. He was very knowledge, patient and professional at explaining all aspects of the inspection process and results to me. The inspection really helped me make a correct and informed decision. Thanks again.

Greg Silzer

14:38 06 Mar 24

Thank you Mike and the technician who fixed our old Honda Fit. I was always kept up to date on the challenges and the estimate was correct. The courtesy car was very helpful. Mike is professional and personable. I will be back but hopefully not too soon.

asfdg asdcv (billiamlake)

20:10 05 Mar 24

They do a excellent job all staff are very kind I really like how the repair is explained with the physical parts and they did a great job of cleaning up my filthy car afterwards!

joanna bremer

21:12 28 Feb 24

Convenient location and great service. Thanks Grip Tire and Auto!

Keith Neufeld

15:20 28 Feb 24

Excellent service. They went above and beyond for us. Thank you.

Dylan Brooks

22:53 27 Feb 24

Anastasia Neufeld

15:38 22 Feb 24

These guys are above and beyond. I had a nail in my tire. They were worried that as soon as they would pull it, it would let out air and the location didn’t allow for repair. So they ordered a tire so when we pull the nail, we had something to replace the tire with and I would it lose the use of my car for 1-2 days. They pulled the nail and there was no air leak. They said how lucky I was and just let me go! In addition, they are keeping the ordered tire for 1 week in case my tire deflates. Amazing customer service, friendly and so helpful. It is our second time using them and we will keep going back. Every time.

Valerie Harvey

17:14 16 Feb 24

I just want to thank Mike and the crew at Grip Tire and auto. I was on a trip to the island I got a flat tire. luckily Mike got some tires for us that day so we can continue on with our trip. They were amazing, professional and had excellent customer service and support. I would recommend that place to anyone. Thank you once again.

Melissa Aimée Roberts

03:08 09 Feb 24

Would definitely recommend, great experience and honest work. Thank you!

Rudy Klawer

20:14 26 Jan 24

Zuber Singh Bala

04:57 26 Jan 24

Just got my vehicle serviced, I was fed up with the dealerships service department. So I gave these guys a shot as I had previously bought my tires from them they are absolutely amazing at the job knowledgable staff. The mechanics do an excellent job as they took there time and checked ✔️ everything as the manufacturer tells you on the chart. They even provide you with a Picture with an update on your vehicle while getting serviced. Telling you They are way better than dealerships.

Merrilee Harder

22:56 19 Jan 24

Really great service! Highly recommend coming here as all the staff are top notch! I can’t thank them enough. Dealing with Mike at the front counter was fabulous. Easy to talk to & very knowledgeable. Excellent customer service.

Sandi Hall

22:11 19 Jan 24

This company is entirely efficient! From the front desk to the mechanics. Very skilled trustworthy and fair. It’s always a challenge to fun mechanics you can trust and know they are indeed serious about their work . This is a great choice for woman!!

Dodd Michael

20:18 19 Jan 24

Great communication, very accommodating, and a good fair price. What more could you ask for?

Steven S

20:25 18 Jan 24

Great staff! Very friendly and knowledgeable. They were able to get me in with short notice. I recommend trying them.

فریبرز محمدخانی

00:17 17 Jan 24

J Spam

21:09 10 Jan 24

Great service and fantastic to deal with. Would definitely recommend this place!

Steffen Vriend

04:40 06 Jan 24

Love the team at GRIP.They are great with communication. Taken 2 separate cars in they were great on both occasions

CINDY SPRACKLIN Maggio

01:07 06 Jan 24

I've been to this location a number of times now and always find the staff extremely knowledgeable and so helpful!! They believe in top customer service with a smile. I loved the fact that they cared enough to do a follow up after I had my breaks done to make sure I was happy with the service.I'm definitely going back for all my car needs.