Customer Reviews

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GOOGLE REVIEWS
4.9
Based on 279 reviews
Wayne Brown
Wayne Brown
23:21 16 Apr 26
The service was great. The under pro used and over delivered the service. I would highly recommend them!!!
Cathy Rea
Cathy Rea
19:48 16 Apr 26
Shawn Kendry
Shawn Kendry
14:45 16 Apr 26
Stephanie Tyson
Stephanie Tyson
22:28 13 Apr 26
The staff at Grip Tire are extremely knowledgeable and friendly. Mike takes the time with you and really goes above and beyond to explain everything clearly and with complete transparency.You can tell they truly care about their customers. I found my trusted car place and I’m so happy I did.I would highly recommend this place if you want quality professional service and to feel like a valued customer rather than just another number. 5 stars in all categories from me.
Sam Joshva Baskar Jesudasan
Sam Joshva Baskar Jesudasan
19:58 07 Apr 26
Mike is fantastic and hope to do more business with him in future.Thanks for the winter tires swap
Linda Hatcher
Linda Hatcher
19:51 31 Mar 26
Excellent service, reasonable price and very professional. I would highly recommend this company.
Brian Anderson
Brian Anderson
19:38 31 Mar 26
Grip Tire is one of the most professional garages in Langley. Excellent service and dependable outcomes
Mike Schmid
Mike Schmid
19:27 31 Mar 26
Awesome people and amazing service! They are my go to garage for my 2011 Jeep.
Mark Herndier
Mark Herndier
19:08 31 Mar 26
Was returning my recyclables saw this place, needed snow tires. Best customer service from Mike and prices were great ,I knew I needed break pads and he brought it up during installation of tires. Honest shop. Will be back.
Sarah Sawatzky
Sarah Sawatzky
05:56 27 Mar 26
I had the best first experience with Grip Tire this week. I discovered them via referral of a relative and then were nothing but kind and thorough. They even sent a driver to come pick me up when my car was fixed and ready. Amazing, honest service, kind people. I will be doing any and all car maintenance with them in future.
Robert McClelland
Robert McClelland
20:46 21 Mar 26
Great place for your vehicle maintenance needs. Found them knowledgable and very good at keeping their customers informed. Would highly recommend Grip Tire.
Dodd Relland
Dodd Relland
19:25 20 Mar 26
Always professional and detailed
Bob Emerson
Bob Emerson
21:21 14 Mar 26
Terrific service. Very friendly and knowledgeable staff. They have always tried to give me the best advice and great value for my dollars.
Hannah
Hannah
19:43 14 Mar 26
Staff were very friendly and professional. Any question I had they were more than happy to explain and advise on in regards to my car. Will definitely continue to bring my car to this location for any car maintenance/issues!
DNT
DNT
20:57 12 Mar 26
the best service. The staff was kind, knowledgeable, and hardworking even when the shop was busy."
Cheyenne Hachache
Cheyenne Hachache
19:12 11 Mar 26
I have taken my Nissan Rogue to Grip Auto in Murrayville twice now, and both times have been a great experience. They are always thorough when they call and explain what work needs to be done, and never pushy or try to rush me into fixing things that are not urgent. I love that they send the inspection report with everything written in detail and I feel they charge fairly for the work that is being done. I would recommend them to anyone!
Debbie French
Debbie French
00:22 07 Mar 26
Competitive Quality service, they make sure that vehicle is ‘properly fixed’ before releasing vehicle back to customer, Service Clerk Brian is professional & communicative, keeping the customer updated on progress
A J
A J
22:23 02 Mar 26
Excellent service, done on time. Very fair price. Would definitely recommend.
Fania Taylor
Fania Taylor
00:38 28 Feb 26
Great service!
Monika Jacques
Monika Jacques
21:27 25 Feb 26
Response to my requests has been prompt & courteous. An Assessment of the needed repairs was completed and sent to me. The process was clearly explained. Much better experience then at the dealer where I purchased the car.
David Proby
David Proby
20:08 25 Feb 26
Good work
Kiera Mclaurin
Kiera Mclaurin
19:52 23 Feb 26
Brian and Mike were fantastic to deal with. Brian took the time to go through all the best tire options within my price range. He was super helpful and knowledgeable. Highly recommend bringing your car here.
Colby Schafer
Colby Schafer
20:11 21 Feb 26
Brought my car here, the team was great, Brian helped me figure out the best option, was very informative. Great customer service all around, cars running like a dream, shout out to everyone who worked on my car. Will be a returning customer.
Mikala McGuire
Mikala McGuire
20:11 11 Feb 26
Friendly, polite, helpful, efficient, accommodating, I honestly can’t say enough good about them and I recommend them to everyone I know. Look no further, you’re in good hands here!
Lynn Clements
Lynn Clements
20:26 10 Feb 26
Nina Vorotnitskaia
Nina Vorotnitskaia
20:09 10 Feb 26
Very good experience. Scheduling a service appointment was quick and easy, which made the whole process stress-free. I would definitely recommend this auto shop.
Ron Berghuis
Ron Berghuis
21:18 05 Feb 26
Great service. Friendly and professional
Liam Street
Liam Street
20:14 21 Jan 26
Very well organized and clear inspection report as well as great customer service
asfdg asdcv (billiamlake)
asfdg asdcv (billiamlake)
00:32 21 Jan 26
They do a excellent job all staff are very kind I really like how the repair is explained with the physical parts and they did a great job of cleaning up my filthy car afterwards!
Paul Keeling
Paul Keeling
00:51 16 Jan 26
Had work done on my car with Grip and was happy with them both times. The service rep was helpful and knowledgeable. I recommend them if you need something repaired on your car.
Courtney Glover
Courtney Glover
01:39 10 Jan 26
Sharon Wood
Sharon Wood
16:04 09 Jan 26
Gary
Gary
21:46 08 Jan 26
Very happy with the service from GRiP! Straight shooters and honest/fast work on your vehicle. I’ll definitely return in the future and would recommend!
John McInnes
John McInnes
20:49 06 Jan 26
Has a great experience bringing ion two vehicles for service. Will be back for more service on our family vehicles.
Yurii Andrushchenko
Yurii Andrushchenko
20:10 01 Jan 26
Aliyah Friesen
Aliyah Friesen
20:35 31 Dec 25
Great customer service, fast, efficient, and friendly. Good quality, thorough work done on my car. Highly recommend.
Trystan Briggs
Trystan Briggs
20:22 31 Dec 25
Great service! Was able to drop off the night before, pay online, and pick up after hours.
Jamie Troll
Jamie Troll
21:05 23 Dec 25
Excellent service great price and they walk u through the complete process of your vehicle repair. Fare price and trustworthy work.
Bruce Loeppky
Bruce Loeppky
18:32 13 Dec 25
Good service! Highly recommend!
T Kondo
T Kondo
21:05 27 Nov 25
Very knowledgeable and helpful staff. Mike provided a lot of information above and beyond our original vehicle concerns. Vehicle was repaired promptly.
john and susan bookless
john and susan bookless
20:14 22 Nov 25
Great service! No surprises!!
sam j
sam j
01:32 19 Nov 25
Jeffrey Long
Jeffrey Long
20:14 04 Nov 25
Coni Wickstead
Coni Wickstead
19:13 17 Oct 25
Always great, honest service!!!!!
Adriana P
Adriana P
22:28 05 Oct 25
Mike and the team are wonderful caring people. They take their time to explain things to us, we never feel rushed. They are honest (and coming from the females in our household), that is a major factor in choosing them.We feel safe on the road knowing they are taking care of our vehicles, and us!Thank you again!!
Austyn Bell
Austyn Bell
12:11 28 Sep 25
I couldn’t be happier with my experience at Grip Tire in Langley. The team here is outstanding very kind, honest, tidy, and reliable from start to finish. They replaced all four of my tires quickly and efficiently, and the attention to detail really showed. It’s rare to find a shop that makes you feel confident you’re getting the right advice without any pressure or upselling.What really impressed me was how professional and organized everything was, the shop is clean, the staff communicates clearly, and the service was done exactly as promised. I’ll absolutely be trusting them with any future work on my vehicles. Great people, great service, and a team you can count on! Thank you Mike, Tyler & the Team!
Jonnel Etalam
Jonnel Etalam
18:56 26 Sep 25
This place is “ EXCELLENT “ STAFF IS COURTESY AND FRIENDLY SHOUTOUT TO MIKE AND HE'S Team! PRICES ARE OUTSTANDING VALUE”really the Best Auto shop selection in LANGLEY GIVE THEM A TRY” you will never go anywhere else!!!
Elle
Elle
21:22 24 Sep 25
Always great service here! Thanks guys!
Renee .MacPherson
Renee .MacPherson
16:14 17 Sep 25
julie mclaurin
julie mclaurin
00:50 16 Sep 25
Mike & the team at Grip Tire & Auto are amazing, genuine, down to earth, and knowledgeable. Their honest assessment's & recommendations have actually saved me money!! They provide quality work at a very affordable price! No hidden extras, or surprises. So happy to have found this one stop shop for all of my car needs!!Thanks Mike & Team for all you do!
Kim Goddard
Kim Goddard
19:26 13 Sep 25
Good service. Clear communication. Value for the money. I like doing business with this garage.
Gerry Kennedy
Gerry Kennedy
19:37 10 Sep 25
Good place for flats
Carol Johnson
Carol Johnson
00:12 07 Sep 25
If you’re looking for a reliable and friendly automobile service and repair place I highly recommend GRiP Tire & Auto.
Mria Santos-Regalado
Mria Santos-Regalado
13:33 06 Sep 25
Everything went well - excellent service! Staff are knowledgeable and friendly and no surprises on the charge. Will come back for service. Thanks, Brian!
Alex Brenzinger
Alex Brenzinger
19:08 05 Sep 25
Keith Araki
Keith Araki
19:19 26 Aug 25
Miles Jarvis
Miles Jarvis
02:56 22 Aug 25
Luc Deschamps
Luc Deschamps
19:12 20 Aug 25
Very professional and Grip Tires stand behind their products and service.
Michelle Paiva
Michelle Paiva
00:05 17 Aug 25
Robert Pawelchak
Robert Pawelchak
19:20 01 Aug 25
I would recommend Grip Tire for replacement tires or any other services. Mike the service advisor was very friendly and informative. The service I received was excellent! I will definitely return to Grip Tire for any other services in the future.
Pete Brown
Pete Brown
19:28 25 Jul 25
My son uses this place and he suggested I try as it was getting far too expensive to keep going back to Hyundai. These guys did a wonderful job of checking everything and changing the oil and such. I’ve had this vehicle for 8 years now and I hardly drive it. I have very low mileage and it just makes sense to use GRIP for maintenance now, as all the warranty has long passed. They did a great job.
Michael Billows
Michael Billows
17:30 24 Jul 25
Tremendous service! Friendly and informative throughout the entire process!
Kate Sobool
Kate Sobool
02:00 23 Jul 25
Mike Lory at Grip Tire was very cheerful and helpful. He made having a flat tire a positive experience and made it a good experience
Hazel Farrell
Hazel Farrell
19:34 10 Jul 25
Work was diagnosed fast and service to repair the issue was excellent. I highly recommend the Grip Tire team
Diana Pearson
Diana Pearson
14:28 10 Jul 25
The team was very kind and helpful. Fully explained things in a way that I was able to understand. They are very quick and efficient, communicate well, and are a reasonable price for their expertise.
Ken Nelson
Ken Nelson
20:30 27 Jun 25
Randy heilbron
Randy heilbron
04:04 27 Jun 25
Good service and advice. Guys were personable.
Donna Piper
Donna Piper
01:01 07 Jun 25
Amazing group of guys. We had our vehicle worked on today. Mike was amazing explaining the possibility of a part of the work . Worst scenario versus the best outcome. Sourcing out a particular part. Finding something that fit our budget and giving suggestions of possibilities. Hats off to you Mike and team mates. You have gained my trust. Thank you for making a stressful experience into a positive experience. I would recommend Grip Tire for your repair go to.
Darcy Bonneteau
Darcy Bonneteau
15:18 06 Jun 25
Mike is a nice customer service guy 👍
Theresa Tabones
Theresa Tabones
04:01 29 May 25
I was impressed with the excellent service which came at a reasonable price, and the courtesy car was a big plus.
Kelly Warner
Kelly Warner
05:43 28 May 25
Grip Tire & Auto has excellent service! I was late with getting an oil change done and was concerned about being able to get it taken care of promptly. They were able to fit me in with an appointment in a few days, and even gave me a courtesy car so I could get to work. It was the second time I had brought my car in, and after recently moving to Langley I am so glad to find an auto repair place that I feel I can confidently trust.
Joseph Collins
Joseph Collins
19:12 27 May 25
Just brought my Rivian R1T after Kal Tire has declined to work on Rivian vehicles and I was treated exceptional the two gentleman at the front desk were very knowledgeable, friendly and knew their stuff! The reason for 4 stars instead of 5 was because unfortunately when I got my truck back there was hand marks with grease everywhere which was not fun to remove! I will still take my vehicles back and just ensure that precautions are taken to ensure the vehicle is kept clean.
Carol Arnold
Carol Arnold
22:50 19 May 25
Very pleased and grateful for your professionalism, helpfulness and kindness every time that I bring my vehicle to your shop! You are the best!
Michael Knight
Michael Knight
20:18 09 May 25
Great tire shop best price I could find along with excellent service. And they cover the uber to and from
West coast living
West coast living
18:01 09 May 25
Jamie Kiffiak
Jamie Kiffiak
14:41 09 May 25
Great group of shops. I've used them for my personal vehicles and my business fleet. Honest, reliable, friendly and timely service. I couldn't ask for more from my mechanics.
Tracee Fraser
Tracee Fraser
20:29 06 May 25
Norma Haynes
Norma Haynes
20:40 01 May 25
Tina Rahn
Tina Rahn
19:10 11 Apr 25
Always friendly staff and I love the inspection report with the pictures they send. We take all of our cars there now!
shaun besteman
shaun besteman
23:19 29 Mar 25
Matt Hertzberg
Matt Hertzberg
12:46 28 Mar 25
I recently had the pleasure of visiting Grip Auto Repair, and I couldn't be more impressed with the experience. From the moment I walked in, the staff was incredibly welcoming and professional. They took the time to explain the issues with my vehicle in clear, easy-to-understand terms, which made me feel at ease. The pricing was very fair, and they offered a detailed breakdown of the costs before proceeding with any work—no surprises! The repair was completed quickly, and my truck is running better than ever. It's rare to find such honest and reliable service, but Grip Auto Repair definitely delivers. Highly recommend for anyone in need of trustworthy auto care!
Jill Braybrook
Jill Braybrook
04:40 15 Mar 25
Amazing service. These guys definitely go above and beyond and it's greatly appreciated.
Barb Leroux
Barb Leroux
03:37 15 Mar 25
Though not often required I continue to rely on the team at Grip Tires and Auto in Murrayville though I now live in Victoria. Yes my trust in this team is worth the travel cost. I highly recommend this company as I have before, and they continue to given honest and reliable service.
Rob Houston
Rob Houston
06:55 06 Mar 25
I bought a car that had 4 new tires on it. Driving down the highway, I swerved but still got a piece of an 8" bolder, which killed my right front tire.I take it into Mike at Grip Tire, not knowing what to do in this situation, knowing that on my all wheel drive, all 4 tires MUST match.Mike says to leave the tire with him, and he will see what he can do to help.Sherlock (Mike) finds the one place in BC that sells these tires, and they search the country for one matching tire for my car. They locate one in Quebec and arrange to have it shipped to their shop.Turns out that they have also discovered it has a road hazard warranty that pays the whole shot less the re and re..I now need to go out buy a lottery ticket and spread the word of how cool & caring the crew at Grip Tire are and why we all need to support a very cool caring company like this.1) they are local & Canadian2) Name another tire company that would go to these lengths to help out a client even though I did not buy this set of tires from them (they came with the car)I can guarantee that NONE of the Big Box stores would NOT go out of their way to help out a community member like this !!!Thank you, Mike !!! "You Rock !!!
Arden Illes
Arden Illes
05:16 10 Feb 25
Customer service from Mike was very welcoming. Service done by Shaun was quick and efficient. Good energy in the shop, and even better time convince… Same day service!
jesse hofsink
jesse hofsink
20:11 29 Jan 25
They were wuick and efficient and worked with my every step of the way even when I was confusing and probably made their jobs harder. Highly recommended
Michael McAuley
Michael McAuley
22:19 23 Jan 25
Fantastic service from Brian and all the staff at Grip Tire Murrayville. I’ve used this auto shop several times over the last year.They keep getting better and better at customer service.Thanks Grip Tire Murrayville!!
BeautybyHeena 27
BeautybyHeena 27
21:53 22 Jan 25
Loved the service so sweet and booked me an uber there and home. Appreciated that!
Brent Wipp
Brent Wipp
20:53 18 Jan 25
Aaron Sutton
Aaron Sutton
01:37 18 Jan 25
Solveig Austin
Solveig Austin
17:41 13 Jan 25
Robyn Lambert
Robyn Lambert
20:32 08 Jan 25
ABSOLUTELY FABULOUS!From arrival to departure, they treated me and my four-wheeled friend as family. Prices were a fraction of what I’ve paid elsewhere for both parts and labour, PLUS they have a service to drive you or loan you (for a minute cost) a vehicle while working on yours. Great communication and smiling faces, great conversation and a great location all mean I’ll be returning for all my vehicle requirements now. Thanks you guys. What a great experience.
Trish Z
Trish Z
09:17 08 Jan 25
Marlene Gabriele
Marlene Gabriele
20:11 03 Jan 25
Mike and the team at Grip Tire Murrayville are always so kind, honest and knowledgeable. I know when I take my car in they will never rip me off and I know my car is in good hands.
Carlson Playz
Carlson Playz
00:51 21 Dec 24
Thank you to Mike and all the staff at grip for their exceptional service and price. Thankful that Mike was able to find me the right size of tires that I needed on my Rav 4! Thanks again, guys.
Chief Wannahakaluggie
Chief Wannahakaluggie
20:12 20 Dec 24
Justina Kervel
Justina Kervel
02:26 12 Dec 24
Even though I will be moving I will go out of my way for service with this company! Amazing customer service and quality results! They go the extra
Sensho Hung
Sensho Hung
20:41 11 Dec 24
Harrison Barr (Harry)
Harrison Barr (Harry)
20:43 21 Nov 24
Thank you, Mike for such great service. I started bringing my cars to Grip a couple of years ago. It’s exceptional service at a fair price. Highly recommended!
Mel Anderson
Mel Anderson
21:29 18 Nov 24
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Website Reviews

September 9, 2024

On September 6th my family and I ran into mechanical issues while traveling to Vancouver Island. We were on the side of the road nearby Grip Auto & tires and I walked in to see if they could get me some parts quickly. Tyler and the crew were awesome and ordered in the parts we needed in, and in 30 mins we had them. Thank you so much for the amazing customer service it was greatly appreciated. We highly recommend using their services!!

Alex Firth Wilson
May 28, 2024

I was in Langley for our granddaughter’s 6 th birthday and having driven quite a long way I was concerned about the front brakes. I happened to see Grip Tire and Auto in Murrayville and decided to drop in for some advice.

Mike Lowry was exceedingly helpful and within a few minutes a technician took our truck for a drive. When he returned the technician checked the temperature of all 4 rotors, confirmed that they had even temperature and could find nothing of concern, the technician did suggest new pads would be a good idea before too long,

As we had an early morning ferry to catch

and having confirmed nothing caused concern we thanked the staff at Grip expressing our thanks to find a company who would help a “drop in “ knowing that if the vehicle was safe Grip would not gain any work from the brake testing,

A truly uplifting experience

John
March 19, 2024

Would highly recommend …..excellent customer service….techs kept me updated throughout the diagnostic procedure. Work was done in a timely manner and very happy with the results. Would not hesitate to recommend this company . This will be my go to repair shop from now on.

Lynda scott
October 17, 2023

Excellent service!! Would highly recommend!

GRiP Tire & Auto Murrayville should be proud to have Jordan as the face of their business! He’s extremely professional, savvy, and very pleasant to deal with.

In addition to getting some regular maintenance done we asked for a quote to have the air conditioning fixed in our Yukon. Well, weren’t we pleasantly surprised when we were told it was only a minor issue and would not cost too much to fix! In the past we had been told by another business that the air conditioning would have to been completely replaced, which would have cost significantly more!

We were very impressed with the thorough, courtesy car wash too! Nice little treat!

Thank you!

Neil and Katrina Winter – Murrayville, Langley

Katrina Winter
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