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Based on 187 reviews
victoria arnett
19:10 19 Oct 24
Amazing people to deal with! So helpful!
Tina Rahn
02:59 19 Oct 24
Always friendly staff and I love the inspection report with the pictures they send. We take all of our cars there now!
Dave Hetherington
19:22 16 Oct 24
This is the 3rd or 4th time I have had major work done at Grip. They are very thorough and are willing to work with you. I highly recommend them for all your vehicle maintenance needs.
Gregor Chats
22:27 04 Oct 24
On top of very competitive prices the crew at Grip Tire went above and beyond taking time to answer all my questions as well as explaining the difference between all season and winter tires. After going over all options and making sure I was clear on the product I had selected thier quote was exactly what I paid after the tires were installed. Great job and even better service! Will be returning to Grip Tire for all my future tire needs.
Darren Brown
23:27 25 Sep 24
Not 5 stars, 10!!!!I just want to express JOY + HAPPY with these guys!!! Nothing but top tier service from the best of the best!! Have taken my car a few times now, always given a fair quote that blows away those gawd forsaken dealerships. But seriously though, I trust these guys with my car, prices are very reasonable, and service is excellent every time. (I sound like an ad, I know) but it’s spot on true.Grip thanks again!Mike (Service Advisor) you rock!All the staff, much appreciated for all you do!
keith soltess
23:11 13 Sep 24
Mike and his crew are fantastic! They are extremely professional and very honest. When Mike realized my SUV was still under warranty, he directed me to the dealership rather than take money out of my pocket.You don’t come across that kind of honesty very much, especially in the car repair business.Thanks boys!!
Jackie Tsang
18:28 13 Sep 24
Kl
20:58 12 Sep 24
Quality work
Jeevan Dhaliwal
06:41 12 Sep 24
The service here is outstanding one of the best tire shops ive been to
Alex Firth-Wilson
18:46 08 Sep 24
On September 6th my family and I ran into mechanical issues while traveling to Vancouver Island. We were on the side of the road nearby Grip Auto & tires and I walked in to see if they could get me some parts quickly. Tyler and the crew were awesome and ordered in the parts we needed in, and in 30 mins we had them. Thank you so much for the amazing customer service it was greatly appreciated. We highly recommend using their services!! Alex FW
Terri Nicholson
05:55 03 Sep 24
Thank you Mike and the service team. They always take care of my car!
Laura Fiddler
19:31 24 Aug 24
Thank you Mike and the Grip Auto team for always taking such good care of my Mazda. There’s no where else I would take my car, and I really appreciate the use of the courtesy car. The team is so friendly, informative, and go well above what is expected to make sure I am safe on the roads. Thank you Grip!
Raffy Toscano
00:05 24 Aug 24
Brian and Mike were a huge help! Was able to get my oil changed and brakes redone after a terrible job done by Mr. Lube. They also washed and vacuumed my car!
Jatinder Shoker
20:47 22 Aug 24
I had an alternator that they installed over a year ago that turned out to be faulty and they promptly replaced it under their warranty. There was no quibbling just standing behind their work. I appreciated that greatly.
John Dias
19:46 10 Aug 24
Very friendly and knowledgeable. good prices very professional work will highly recommend to friends and will be going back for any future work.
Shayne Finskars
00:33 08 Aug 24
Called the guys at Grip to see about a new battery for my Dodge Ram. I sent them a picture of the battery. Turns out they had it in stock and told me to come by and get it done so I did! Excellent customer service from the guys at the desk and the owner Scott! Thanks for all your help, I'll definitely be back!Shayne
Luc Deschamps
19:17 01 Aug 24
marcie lal
23:10 26 Jul 24
I’ve been going to grip tire & auto Murrayville for about 2 years the staff is amazing the service is amazing they really go out of there way to take care of the customer if I’m able to I would give them 10 stars keep up the good work
Ashley Bodnar
21:12 26 Jul 24
Great and efficient service. Super clean shop. Tyler and the crew did a great job repairing my tire while en route to Victoria. Fraser Valley give this new business your business!
Barbara Leroux
21:43 25 Jul 24
Michael McAuley
01:18 23 Jul 24
Fantastic service from Mike and all the staff at Grip Tire Murrayville. I’ve used this common 5 times over the last year and each time they keep getting better and better at customer service.Thanks Grip Tire Murrayville!!
brian dodge
20:52 20 Jul 24
Gary H
13:24 18 Jul 24
I've been to Grip three or four times and have been very happy with the service I've received. A very professional business.
Cameron Boehlke
23:19 16 Jul 24
These guys are awesome fit me in on short notice and fixed my truck highly recommended
Laura Smith
19:24 15 Jul 24
Amazing customer service, prompt appt time, reasonable pricing, and precise communication on what’s being done and what may need to be done. Love the follow ups
Nenad Djuric
19:11 13 Jul 24
Quick and friendly service. Love the text message when the cars ready and pdf service report. Will use Grip Murrayville again!
Ray Ray Star
06:07 12 Jul 24
These guys are great! They not only helped me out in a pinch. Got my car dealt with quick, they also stood behind their work and encouraged me to come back in a week just to make sure the repair they did is solid. Highly recommend!
Paul Intile
19:11 10 Jul 24
Fantastic experience bringing my car here. Booked an appointment for my Miata to have the wheels balanced. I let them know the car is lowered significantly. It was no problem, they had 2x4s and ramps to get it onto their lift without scraping. Weights had fallen off all 4 wheels so they put new ones on and got them dialled in. Also, Mike at the front desk is wonderful to deal with; very friendly, knowledgeable, took his time with me, got the answers I requested from the tech who worked on my car regarding more specific info about ball-joint wear that they indicated in their complimentary inspection report. Nothing was too much trouble. Definitely coming back when I need tires in the near future.
Jimmy Le
19:35 09 Jul 24
Mike was very helpful in teaching me about the different parts of the car I need to be watchful for. They text you all the inspection they did and what needs to be done so that was convenient. Will be coming back because the customer service was excellent!
Trevor Inwood
12:27 05 Jul 24
Very friendly and honest staff. Very good communication throughout the job. Fair pricing and good quality work from the mechanics. Right when my truck was done I booked my dads truck in for him, would recommend using this shop and I will be using this shop in the future. Big thanks to mike and the grip tire team!
WynDragon Rhodesian Ridgebacks
19:11 04 Jul 24
Great service, good prices, and freibdly staff. They go the extra distance for you.
jackie hartmann
21:54 20 Jun 24
I give these guys an A+ Review!!! Amazing customer service. The team go out of their way to have you leave confident with what has been done on your vehicle! My new tires are wonderful!! Big thanks to Mike, for helping me get the best price on my tires!!! I’ve already put your companies name out there!!!!
Vicki Cox
21:24 20 Jun 24
emily linde
19:45 19 Jun 24
Absolutely awesome business! My car had multiple issues and it was not drivable when I dropped it off. They were very upfront about costs and had everything completed within a day! They even offered to drive me back to my house if I needed. Everyone I spoke to was very kind and knowledgeable. They even let my dog wait with me inside. Can’t say enough great things about this business!
Kandelina Anderson
00:52 17 Jun 24
Michael Duncan
23:44 07 Jun 24
Mike was very helpful and accommodating and offered a variety of solutions for my situation. If you want high quality service, honest work, go to GEiP Tire and look for Mike. Will be returning when I need auto work.
Gary Hucul
19:35 03 Jun 24
Google wouldn't allow me to add a second review so I deleted my first and I am adding it here.First:11 months agoI took my Jeep Cherokee to GRiP Tire & Auto Murrayville for electrical repairs this morning. They solved my problem and then some. Indeed, I thought it would cost me more, but it cost me considerably less. They got the job done and I will return to Grip the next time I need work done, and I would not hesitate in recommending them to anyone. They do great work and I am a very satisfied customer.Edit: This is a second review. I had a car alarm problem and GRIP fixed it extremely quickly and for no charge. I have rapidly developed the opinion that GRIP in Murrayville is an honest business that treats it's customers extremely well.New review: une 3 24I had an investigatory inspection done and Grip found the proplem. Although it was not what I was hoping for their findings were obvious and they again treated me exceptionally well, including a ride to and from hiome while the insprection was done. The chief mechanic and Mike at the front desk do excellent work, and I would recommend GRIP to anyone who isn't a jerk. Jerks don't deserve GRIP.
john and susan bookless
16:49 03 Jun 24
Cane Roy
02:40 02 Jun 24
I was in the parking lot and my battery died. I was so embarrassed to ask them for a jump, since I wasn't a paying customer. They were super friendly and generous in taking time to help me out.
Carlee Anderson
21:23 31 May 24
I love this place so much! I had a flat tire and they fit me in. They helped me diagnose a long standing issue in my car that encouraged me to get it dealt with through my warranty. I won’t take my car any where else for anything!
Karen Krinbill
23:52 30 May 24
I had a crazy rodent problem!! The team at GRiP went above and beyond to figure it out and they do NOT overcharge!!. I can't say enough about their customer service!
Amber Breen
03:34 30 May 24
Highly recommend Grip Tire and Auto for all your auto needs!
Joanne
19:40 29 May 24
Great people, very friendly and helpful. I will definitely use them again in the future!
Ariana Mckenzie
05:23 24 May 24
Bri C.
03:53 18 May 24
I had an awesome experience with Mike and the team at the Murrayville location. While our vehicle was being serviced they provided a newer model courtesy car, and the customer service they provided was friendly, knowledgeable and professional.If you're looking for an honest and dependable shop you won't be disappointed.
Jamie Troll
19:14 15 May 24
Excellent service and they communicate very well. Had a bunch of work done all at once and everything is perfect. Will go back and will recommend to others.
Tracy Brooks-Augstin
19:42 10 May 24
Nicole Marshall
20:22 27 Apr 24
Great service! Mike was able to fit me in a timely manner to replace my poor tire. Thanks again!
Sam Joshva Baskar Jesudasan
20:15 08 Apr 24
Mike is fantastic and hope to do more business with him in future.Thanks for the retorque!!!
Brian Danger
20:48 03 Apr 24
UPDATE: Most recent visit lived up to expectations!Mike is wonderful and timely about communication. He has a wonderful personality that represents this shop really well. Very personable and kind!Don is a genius when it comes to cars. He's always out for the customer's best interests and I appreciate his insight.OLD REVIEW: These guys took me in and helped me out in a crisis. Absolutely wonderful customer service and care.They were referred to me by my Mother-- they helped her out in a similar situation.Really appreciate that! I'll be back again!
Travis Lewis
00:35 22 Mar 24
Phenomenal mechanics. Fixed my Volvo and did an excellent job. They are friendly and courteous. I’ll be back again😊
Kelsey Lamb
19:11 15 Mar 24
Ryan Schaffer
03:12 09 Mar 24
I called Grip to perform a pre-purchase inspection on a used vehicle I was thinking about purchasing. The inspection was very thorough and included pictures and video. I dealt with Mike. He was very knowledge, patient and professional at explaining all aspects of the inspection process and results to me. The inspection really helped me make a correct and informed decision. Thanks again.
Greg Silzer
14:38 06 Mar 24
Thank you Mike and the technician who fixed our old Honda Fit. I was always kept up to date on the challenges and the estimate was correct. The courtesy car was very helpful. Mike is professional and personable. I will be back but hopefully not too soon.
asfdg asdcv (billiamlake)
20:10 05 Mar 24
They do a excellent job all staff are very kind I really like how the repair is explained with the physical parts and they did a great job of cleaning up my filthy car afterwards!
joanna bremer
21:12 28 Feb 24
Convenient location and great service. Thanks Grip Tire and Auto!
Keith Neufeld
15:20 28 Feb 24
Excellent service. They went above and beyond for us. Thank you.
Dylan Brooks
22:53 27 Feb 24
Anastasia Neufeld
15:38 22 Feb 24
These guys are above and beyond. I had a nail in my tire. They were worried that as soon as they would pull it, it would let out air and the location didn’t allow for repair. So they ordered a tire so when we pull the nail, we had something to replace the tire with and I would it lose the use of my car for 1-2 days. They pulled the nail and there was no air leak. They said how lucky I was and just let me go! In addition, they are keeping the ordered tire for 1 week in case my tire deflates. Amazing customer service, friendly and so helpful. It is our second time using them and we will keep going back. Every time.
Valerie Harvey
17:14 16 Feb 24
I just want to thank Mike and the crew at Grip Tire and auto. I was on a trip to the island I got a flat tire. luckily Mike got some tires for us that day so we can continue on with our trip. They were amazing, professional and had excellent customer service and support. I would recommend that place to anyone. Thank you once again.
Melissa Aimée Roberts
03:08 09 Feb 24
Would definitely recommend, great experience and honest work. Thank you!
Marlene Gabriele
20:18 06 Feb 24
Mike and the team at Grip Tire Murrayville are always so kind, honest and knowledgeable. I know when I take my car in they will never rip me off and I know my car is in good hands.
Rudy Klawer
20:14 26 Jan 24
Zuber Singh Bala
04:57 26 Jan 24
Just got my vehicle serviced, I was fed up with the dealerships service department. So I gave these guys a shot as I had previously bought my tires from them they are absolutely amazing at the job knowledgable staff. The mechanics do an excellent job as they took there time and checked ✔️ everything as the manufacturer tells you on the chart. They even provide you with a Picture with an update on your vehicle while getting serviced. Telling you They are way better than dealerships.
Merrilee Harder
22:56 19 Jan 24
Really great service! Highly recommend coming here as all the staff are top notch! I can’t thank them enough. Dealing with Mike at the front counter was fabulous. Easy to talk to & very knowledgeable. Excellent customer service.
Sandi Hall
22:11 19 Jan 24
This company is entirely efficient! From the front desk to the mechanics. Very skilled trustworthy and fair. It’s always a challenge to fun mechanics you can trust and know they are indeed serious about their work . This is a great choice for woman!!
Dodd Michael
20:18 19 Jan 24
Great communication, very accommodating, and a good fair price. What more could you ask for?
Steven S
20:25 18 Jan 24
Great staff! Very friendly and knowledgeable. They were able to get me in with short notice. I recommend trying them.
فریبرز محمدخانی
00:17 17 Jan 24
J Spam
21:09 10 Jan 24
Great service and fantastic to deal with. Would definitely recommend this place!
Steffen Vriend
04:40 06 Jan 24
Love the team at GRIP.They are great with communication. Taken 2 separate cars in they were great on both occasions
CINDY SPRACKLIN Maggio
01:07 06 Jan 24
I've been to this location a number of times now and always find the staff extremely knowledgeable and so helpful!! They believe in top customer service with a smile. I loved the fact that they cared enough to do a follow up after I had my breaks done to make sure I was happy with the service.I'm definitely going back for all my car needs.
Rodney Dijkstra
20:13 21 Dec 23
I definitely come back here for my inspection! Thanks a lot guys I’m very happy with the service keep that up !!
Mattias Di
20:16 19 Dec 23
Very good experience getting my O2 sensor and Thermostat replaced.. Got my car back by the end of the day and everything’s running well!
Merrick Green
20:08 28 Nov 23
These guys rock! Friendly, helpful! They will take great care of your vehicles needs! These guys just don’t do tires. They also can perform other mechanical repairs and diagnostics! Give them a try!
Tee Digs
23:14 21 Nov 23
I can’t even say thank you enough to these guys!! My transmission (Chevy Tahoe) needed fixing. Thank you guys for your excellent customer service!! You guys do more than just swapping tires there for sure! Highly recommended!!5++++ stars!!!
Angela
22:25 21 Nov 23
Super friendly, honest service. I don't usually feel comfortable going to a new mechanic, but I feel completely confident taking my car here 😊
Wyatt Wickstead
17:20 26 Oct 23
Very good service. Quick, didn't try to upsell me on unnecessary stuff and did a good job. I will be coming here next time I need any work done on my car.
Jeff D
02:58 26 Oct 23
Helped me out in a bind and had great professional service at a fair price!
margaret petersen
19:25 17 Oct 23
Quick professional service. I recommend Grip Tire & Auto highly.
Autumn Pitcher
19:13 12 Oct 23
Jordan (and team)was very informative. they got working on my car right away and was done the job in a very reasonable time.i would definitely recommend them!!
Kelly Jay
16:32 24 Sep 23
Excellent customer service
Anthony Szabo
03:47 19 Sep 23
Tomasz G
21:58 18 Sep 23
My experience at this tire / mechanic shop was very good. The team behaves professionally and they seem to truly care about their customer's needs. The work was assessed, priced, and performed accurately, on time, and within the discussed budget. I like those guys.
Isabella Hepner
19:27 15 Sep 23
Very friendly staff! The guy helping me out at the counter genuinely seemed nice and enjoyed his job. Pricing was great and service was convenient and easy! Will return for service again.
Al
19:29 14 Sep 23
The guys at Grip Tire can handle any tire problem!They even changed my tractor tire! Thanks Jordan and Don😊
Mitchell Jarvie
21:32 09 Sep 23
Great staff and great service. Would recommend going here for all your car needs.
violet vonkatz
16:52 04 Sep 23
Wonderful shop! Great service
Jordan Van Aert
19:18 02 Sep 23
Super friendly and transparent. Price was competitive and the work was well done. Would recommend.
Darrell G
16:40 02 Sep 23
Was in a tight spot and needed a headlamp replaced. Car dealership couldn’t even be bothered to take a look for a customer of 15 years. Grip Tire & Auto came through with timely and professional service. Great communication with text and email follow ups. You now have my business. Thank you
Kat Puppy-Love
21:40 29 Aug 23
Excellent service!!GRiP Tire & Auto Murrayville should be proud to have Jordan as the face of their business! He's extremely professional, savvy, and very pleasant to deal with.In addition to getting some regular maintenance done we asked for a quote to have the air conditioning fixed in our Yukon. Well, weren't we pleasantly surprised when we were told it was only a minor issue and would not cost too much to fix! In the past we had been told by another business that the air conditioning would have to been completely replaced, which would have cost significantly more!We were very impressed with the thorough, courtesy car wash too! Nice little treat!Thank you!Neil and Katrina Winter - Murrayville, Langley
Jay Jakey
19:50 25 Aug 23
Great customer service on a screw in the tire. No screw no charge. Was pretty pleasantly shocked and I’ll buy my next set from them
Trace Humphrey
14:30 23 Aug 23
Been there a few times now and work is amazing. The communication is 100% on par.
Sung Cho
19:26 28 Jul 23
Thank you for your always friendly service
Adam Sinclair
21:36 26 Jul 23
The staff here are absolutely amazing!
Sarah N
00:16 26 Jul 23
Very satisfied with my experience at GRIP. Great customer service. The quote was reasonable. I was even pleased that they cleaned my car. I would return to their shop.
Dax Chaudhary
19:02 25 Jul 23
They’ve done an amazing job getting the tires I wanted on time and in my budget with an amazing customer service Thank you Don and jordon it’s been pleasure to meet you guys.they founded actual problems of my car which bo one founded ear and fix that in low budget thanks lot you made my day😊
Dan Rurenza
19:03 11 Jul 23
Excellent customer service, warm welcoming staff and work done quickly and professionally. I will recommend GRIP Tire & Auto Murrayville to my family members and friends.
Sonja Lakey
02:09 09 Jul 23
I recently brought my vehicle in to have the air condition checked and recharged. They were amazing and went above and beyond. They also washed and vacuumed it which I wasn't expecting. It also cost me less than Ithought it was going to be. I highly recommend them!!
Website Reviews
September 9, 2024
On September 6th my family and I ran into mechanical issues while traveling to Vancouver Island. We were on the side of the road nearby Grip Auto & tires and I walked in to see if they could get me some parts quickly. Tyler and the crew were awesome and ordered in the parts we needed in, and in 30 mins we had them. Thank you so much for the amazing customer service it was greatly appreciated. We highly recommend using their services!!
May 28, 2024
I was in Langley for our granddaughter’s 6 th birthday and having driven quite a long way I was concerned about the front brakes. I happened to see Grip Tire and Auto in Murrayville and decided to drop in for some advice.
Mike Lowry was exceedingly helpful and within a few minutes a technician took our truck for a drive. When he returned the technician checked the temperature of all 4 rotors, confirmed that they had even temperature and could find nothing of concern, the technician did suggest new pads would be a good idea before too long,
As we had an early morning ferry to catch
and having confirmed nothing caused concern we thanked the staff at Grip expressing our thanks to find a company who would help a “drop in “ knowing that if the vehicle was safe Grip would not gain any work from the brake testing,
A truly uplifting experience
March 19, 2024
Would highly recommend …..excellent customer service….techs kept me updated throughout the diagnostic procedure. Work was done in a timely manner and very happy with the results. Would not hesitate to recommend this company . This will be my go to repair shop from now on.
October 17, 2023
Excellent service!! Would highly recommend!
GRiP Tire & Auto Murrayville should be proud to have Jordan as the face of their business! He’s extremely professional, savvy, and very pleasant to deal with.
In addition to getting some regular maintenance done we asked for a quote to have the air conditioning fixed in our Yukon. Well, weren’t we pleasantly surprised when we were told it was only a minor issue and would not cost too much to fix! In the past we had been told by another business that the air conditioning would have to been completely replaced, which would have cost significantly more!
We were very impressed with the thorough, courtesy car wash too! Nice little treat!
Thank you!
Neil and Katrina Winter – Murrayville, Langley