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Based on 228 reviews
Randy heilbron
04:04 27 Jun 25
Good service and advice. Guys were personable.
Matt
06:31 22 Jun 25
Adriana P
00:04 15 Jun 25
Mike and the team are wonderful caring people. They take their time to explain things to us, we never feel rushed. They are honest (and coming from the females in our household), that is a major factor in choosing them.We feel safe on the road knowing they are taking care of our vehicles, and us!Thank you again!!
Donna Piper
01:01 07 Jun 25
Amazing group of guys. We had our vehicle worked on today. Mike was amazing explaining the possibility of a part of the work . Worst scenario versus the best outcome. Sourcing out a particular part. Finding something that fit our budget and giving suggestions of possibilities. Hats off to you Mike and team mates. You have gained my trust. Thank you for making a stressful experience into a positive experience. I would recommend Grip Tire for your repair go to.
Darcy Bonneteau
15:18 06 Jun 25
Mike is a nice customer service guy 👍
A J
03:02 30 May 25
Excellent service, done on time. Very fair price. Would definitely recommend.
Theresa Tabones
04:01 29 May 25
I was impressed with the excellent service which came at a reasonable price, and the courtesy car was a big plus.
Kelly Warner
05:43 28 May 25
Grip Tire & Auto has excellent service! I was late with getting an oil change done and was concerned about being able to get it taken care of promptly. They were able to fit me in with an appointment in a few days, and even gave me a courtesy car so I could get to work. It was the second time I had brought my car in, and after recently moving to Langley I am so glad to find an auto repair place that I feel I can confidently trust.
Joseph Collins
19:12 27 May 25
Just brought my Rivian R1T after Kal Tire has declined to work on Rivian vehicles and I was treated exceptional the two gentleman at the front desk were very knowledgeable, friendly and knew their stuff! The reason for 4 stars instead of 5 was because unfortunately when I got my truck back there was hand marks with grease everywhere which was not fun to remove! I will still take my vehicles back and just ensure that precautions are taken to ensure the vehicle is kept clean.
Elle
00:47 24 May 25
Brian & Mike were awesome. Friendly, but no BS service is just how it should be. And the loaner car was a life saver! Thanks fellas!
Carol Arnold
22:50 19 May 25
Very pleased and grateful for your professionalism, helpfulness and kindness every time that I bring my vehicle to your shop! You are the best!
Michael Knight
20:18 09 May 25
Great tire shop best price I could find along with excellent service. And they cover the uber to and from
West coast living
18:01 09 May 25
Jamie Kiffiak
14:41 09 May 25
Great group of shops. I've used them for my personal vehicles and my business fleet. Honest, reliable, friendly and timely service. I couldn't ask for more from my mechanics.
Tracee Fraser
20:29 06 May 25
Norma Haynes
20:40 01 May 25
Tina Rahn
19:10 11 Apr 25
Always friendly staff and I love the inspection report with the pictures they send. We take all of our cars there now!
shaun besteman
23:19 29 Mar 25
T Kondo
21:30 28 Mar 25
Very knowledgeable and helpful staff. Mike provided a lot of information above and beyond our original vehicle concerns. Vehicle was repaired promptly.
Matt Hertzberg
12:46 28 Mar 25
I recently had the pleasure of visiting Grip Auto Repair, and I couldn't be more impressed with the experience. From the moment I walked in, the staff was incredibly welcoming and professional. They took the time to explain the issues with my vehicle in clear, easy-to-understand terms, which made me feel at ease. The pricing was very fair, and they offered a detailed breakdown of the costs before proceeding with any work—no surprises! The repair was completed quickly, and my truck is running better than ever. It's rare to find such honest and reliable service, but Grip Auto Repair definitely delivers. Highly recommend for anyone in need of trustworthy auto care!
Jill Braybrook
04:40 15 Mar 25
Amazing service. These guys definitely go above and beyond and it's greatly appreciated.
Barb Leroux
03:37 15 Mar 25
Though not often required I continue to rely on the team at Grip Tires and Auto in Murrayville though I now live in Victoria. Yes my trust in this team is worth the travel cost. I highly recommend this company as I have before, and they continue to given honest and reliable service.
Rob Houston
06:55 06 Mar 25
I bought a car that had 4 new tires on it. Driving down the highway, I swerved but still got a piece of an 8" bolder, which killed my right front tire.I take it into Mike at Grip Tire, not knowing what to do in this situation, knowing that on my all wheel drive, all 4 tires MUST match.Mike says to leave the tire with him, and he will see what he can do to help.Sherlock (Mike) finds the one place in BC that sells these tires, and they search the country for one matching tire for my car. They locate one in Quebec and arrange to have it shipped to their shop.Turns out that they have also discovered it has a road hazard warranty that pays the whole shot less the re and re..I now need to go out buy a lottery ticket and spread the word of how cool & caring the crew at Grip Tire are and why we all need to support a very cool caring company like this.1) they are local & Canadian2) Name another tire company that would go to these lengths to help out a client even though I did not buy this set of tires from them (they came with the car)I can guarantee that NONE of the Big Box stores would NOT go out of their way to help out a community member like this !!!Thank you, Mike !!! "You Rock !!!
Bob Emerson
00:04 23 Feb 25
Terrific service. Very friendly and knowledgeable staff. They have always tried to give me the best advice and great value for my dollars.
Arden Illes
05:16 10 Feb 25
Customer service from Mike was very welcoming. Service done by Shaun was quick and efficient. Good energy in the shop, and even better time convince… Same day service!
Linda Hatcher
20:12 05 Feb 25
Excellent service, reasonable price and very professional. I would highly recommend this company.
jesse hofsink
20:11 29 Jan 25
They were wuick and efficient and worked with my every step of the way even when I was confusing and probably made their jobs harder. Highly recommended
Michael McAuley
22:19 23 Jan 25
Fantastic service from Brian and all the staff at Grip Tire Murrayville. I’ve used this auto shop several times over the last year.They keep getting better and better at customer service.Thanks Grip Tire Murrayville!!
BeautybyHeena 27
21:53 22 Jan 25
Loved the service so sweet and booked me an uber there and home. Appreciated that!
Brent Wipp
20:53 18 Jan 25
Aaron Sutton
01:37 18 Jan 25
Solveig Austin
17:41 13 Jan 25
Robyn Lambert
20:32 08 Jan 25
ABSOLUTELY FABULOUS!From arrival to departure, they treated me and my four-wheeled friend as family. Prices were a fraction of what I’ve paid elsewhere for both parts and labour, PLUS they have a service to drive you or loan you (for a minute cost) a vehicle while working on yours. Great communication and smiling faces, great conversation and a great location all mean I’ll be returning for all my vehicle requirements now. Thanks you guys. What a great experience.
Trish Z
09:17 08 Jan 25
Marlene Gabriele
20:11 03 Jan 25
Mike and the team at Grip Tire Murrayville are always so kind, honest and knowledgeable. I know when I take my car in they will never rip me off and I know my car is in good hands.
Carlson Playz
00:51 21 Dec 24
Thank you to Mike and all the staff at grip for their exceptional service and price. Thankful that Mike was able to find me the right size of tires that I needed on my Rav 4! Thanks again, guys.
Chief Wannahakaluggie
20:12 20 Dec 24
Justina Kervel
02:26 12 Dec 24
Even though I will be moving I will go out of my way for service with this company! Amazing customer service and quality results! They go the extra
Sensho Hung
20:41 11 Dec 24
Harrison Barr (Harry)
20:43 21 Nov 24
Thank you, Mike for such great service. I started bringing my cars to Grip a couple of years ago. It’s exceptional service at a fair price. Highly recommended!
Mel Anderson
21:29 18 Nov 24
Liz blair
23:00 16 Nov 24
Friendly and efficient guys. We’ve been going here since they opened. Great service!
Lu DiMeglio
20:18 08 Nov 24
I want to extend a big thank you to Mike and his team at Grip Tire in Murrayville. My boys have been bringing their cars there for a while, and now I’m a true believer in their service. Their promptness and honesty really stood out to me. I appreciated getting detailed explanations of any issues, complete with pictures to back everything up. They were on time, on budget, and fantastic to deal with. I’m happy to recommend them to anyone looking for trustworthy and professional service.
Megan Marie Chalifoux
01:36 25 Oct 24
This is absolutely the best place! Best service and so honest. I will never go anywhere else. These guys are awesome with great personalities to boot! So grateful for this team!
Donavon Ash
19:11 22 Oct 24
Great experience! honest and helpful advice!
victoria arnett
19:10 19 Oct 24
Amazing people to deal with! So helpful!
Dave Hetherington
19:22 16 Oct 24
This is the 3rd or 4th time I have had major work done at Grip. They are very thorough and are willing to work with you. I highly recommend them for all your vehicle maintenance needs.
Gregor Chats
22:27 04 Oct 24
On top of very competitive prices the crew at Grip Tire went above and beyond taking time to answer all my questions as well as explaining the difference between all season and winter tires. After going over all options and making sure I was clear on the product I had selected thier quote was exactly what I paid after the tires were installed. Great job and even better service! Will be returning to Grip Tire for all my future tire needs.
Darren Brown
23:27 25 Sep 24
Not 5 stars, 10!!!!I just want to express JOY + HAPPY with these guys!!! Nothing but top tier service from the best of the best!! Have taken my car a few times now, always given a fair quote that blows away those gawd forsaken dealerships. But seriously though, I trust these guys with my car, prices are very reasonable, and service is excellent every time. (I sound like an ad, I know) but it’s spot on true.Grip thanks again!Mike (Service Advisor) you rock!All the staff, much appreciated for all you do!
keith soltess
23:11 13 Sep 24
Mike and his crew are fantastic! They are extremely professional and very honest. When Mike realized my SUV was still under warranty, he directed me to the dealership rather than take money out of my pocket.You don’t come across that kind of honesty very much, especially in the car repair business.Thanks boys!!
Jackie Tsang
18:28 13 Sep 24
Kl
20:58 12 Sep 24
Quality work
Jeevan Dhaliwal
06:41 12 Sep 24
The service here is outstanding one of the best tire shops ive been to
Alex Firth-Wilson
18:46 08 Sep 24
On September 6th my family and I ran into mechanical issues while traveling to Vancouver Island. We were on the side of the road nearby Grip Auto & tires and I walked in to see if they could get me some parts quickly. Tyler and the crew were awesome and ordered in the parts we needed in, and in 30 mins we had them. Thank you so much for the amazing customer service it was greatly appreciated. We highly recommend using their services!! Alex FW
Terri Nicholson
05:55 03 Sep 24
Thank you Mike and the service team. They always take care of my car!
Laura Fiddler
19:31 24 Aug 24
Thank you Mike and the Grip Auto team for always taking such good care of my Mazda. There’s no where else I would take my car, and I really appreciate the use of the courtesy car. The team is so friendly, informative, and go well above what is expected to make sure I am safe on the roads. Thank you Grip!
Raffy Toscano
00:05 24 Aug 24
Brian and Mike were a huge help! Was able to get my oil changed and brakes redone after a terrible job done by Mr. Lube. They also washed and vacuumed my car!
Jatinder Shoker
20:47 22 Aug 24
I had an alternator that they installed over a year ago that turned out to be faulty and they promptly replaced it under their warranty. There was no quibbling just standing behind their work. I appreciated that greatly.
John Dias
19:46 10 Aug 24
Very friendly and knowledgeable. good prices very professional work will highly recommend to friends and will be going back for any future work.
Shayne Finskars
00:33 08 Aug 24
Called the guys at Grip to see about a new battery for my Dodge Ram. I sent them a picture of the battery. Turns out they had it in stock and told me to come by and get it done so I did! Excellent customer service from the guys at the desk and the owner Scott! Thanks for all your help, I'll definitely be back!Shayne
Luc Deschamps
19:17 01 Aug 24
marcie lal
23:10 26 Jul 24
I’ve been going to grip tire & auto Murrayville for about 2 years the staff is amazing the service is amazing they really go out of there way to take care of the customer if I’m able to I would give them 10 stars keep up the good work
Ashley Bodnar
21:12 26 Jul 24
Great and efficient service. Super clean shop. Tyler and the crew did a great job repairing my tire while en route to Victoria. Fraser Valley give this new business your business!
Barbara Leroux
21:43 25 Jul 24
brian dodge
20:52 20 Jul 24
Gary H
13:24 18 Jul 24
I've been to Grip three or four times and have been very happy with the service I've received. A very professional business.
Cameron Boehlke
23:19 16 Jul 24
These guys are awesome fit me in on short notice and fixed my truck highly recommended
Laura Smith
19:24 15 Jul 24
Amazing customer service, prompt appt time, reasonable pricing, and precise communication on what’s being done and what may need to be done. Love the follow ups
Nenad Djuric
19:11 13 Jul 24
Quick and friendly service. Love the text message when the cars ready and pdf service report. Will use Grip Murrayville again!
Ray Ray Star
06:07 12 Jul 24
These guys are great! They not only helped me out in a pinch. Got my car dealt with quick, they also stood behind their work and encouraged me to come back in a week just to make sure the repair they did is solid. Highly recommend!
Paul Intile
19:11 10 Jul 24
Fantastic experience bringing my car here. Booked an appointment for my Miata to have the wheels balanced. I let them know the car is lowered significantly. It was no problem, they had 2x4s and ramps to get it onto their lift without scraping. Weights had fallen off all 4 wheels so they put new ones on and got them dialled in. Also, Mike at the front desk is wonderful to deal with; very friendly, knowledgeable, took his time with me, got the answers I requested from the tech who worked on my car regarding more specific info about ball-joint wear that they indicated in their complimentary inspection report. Nothing was too much trouble. Definitely coming back when I need tires in the near future.
Jimmy Le
19:35 09 Jul 24
Mike was very helpful in teaching me about the different parts of the car I need to be watchful for. They text you all the inspection they did and what needs to be done so that was convenient. Will be coming back because the customer service was excellent!
Trevor Inwood
12:27 05 Jul 24
Very friendly and honest staff. Very good communication throughout the job. Fair pricing and good quality work from the mechanics. Right when my truck was done I booked my dads truck in for him, would recommend using this shop and I will be using this shop in the future. Big thanks to mike and the grip tire team!
WynDragon Rhodesian Ridgebacks
19:11 04 Jul 24
Great service, good prices, and freibdly staff. They go the extra distance for you.
jackie hartmann
21:54 20 Jun 24
I give these guys an A+ Review!!! Amazing customer service. The team go out of their way to have you leave confident with what has been done on your vehicle! My new tires are wonderful!! Big thanks to Mike, for helping me get the best price on my tires!!! I’ve already put your companies name out there!!!!
Vicki Cox
21:24 20 Jun 24
emily linde
19:45 19 Jun 24
Absolutely awesome business! My car had multiple issues and it was not drivable when I dropped it off. They were very upfront about costs and had everything completed within a day! They even offered to drive me back to my house if I needed. Everyone I spoke to was very kind and knowledgeable. They even let my dog wait with me inside. Can’t say enough great things about this business!
Kandelina Anderson
00:52 17 Jun 24
Michael Duncan
23:44 07 Jun 24
Mike was very helpful and accommodating and offered a variety of solutions for my situation. If you want high quality service, honest work, go to GEiP Tire and look for Mike. Will be returning when I need auto work.
Gary Hucul
19:35 03 Jun 24
Google wouldn't allow me to add a second review so I deleted my first and I am adding it here.First:11 months agoI took my Jeep Cherokee to GRiP Tire & Auto Murrayville for electrical repairs this morning. They solved my problem and then some. Indeed, I thought it would cost me more, but it cost me considerably less. They got the job done and I will return to Grip the next time I need work done, and I would not hesitate in recommending them to anyone. They do great work and I am a very satisfied customer.Edit: This is a second review. I had a car alarm problem and GRIP fixed it extremely quickly and for no charge. I have rapidly developed the opinion that GRIP in Murrayville is an honest business that treats it's customers extremely well.New review: une 3 24I had an investigatory inspection done and Grip found the proplem. Although it was not what I was hoping for their findings were obvious and they again treated me exceptionally well, including a ride to and from hiome while the insprection was done. The chief mechanic and Mike at the front desk do excellent work, and I would recommend GRIP to anyone who isn't a jerk. Jerks don't deserve GRIP.
john and susan bookless
16:49 03 Jun 24
Cane Roy
02:40 02 Jun 24
I was in the parking lot and my battery died. I was so embarrassed to ask them for a jump, since I wasn't a paying customer. They were super friendly and generous in taking time to help me out.
Carlee Anderson
21:23 31 May 24
I love this place so much! I had a flat tire and they fit me in. They helped me diagnose a long standing issue in my car that encouraged me to get it dealt with through my warranty. I won’t take my car any where else for anything!
Amber Breen
03:34 30 May 24
Highly recommend Grip Tire and Auto for all your auto needs!
Joanne
19:40 29 May 24
Great people, very friendly and helpful. I will definitely use them again in the future!
Ariana Mckenzie
05:23 24 May 24
Bri C.
03:53 18 May 24
I had an awesome experience with Mike and the team at the Murrayville location. While our vehicle was being serviced they provided a newer model courtesy car, and the customer service they provided was friendly, knowledgeable and professional.If you're looking for an honest and dependable shop you won't be disappointed.
Jamie Troll
19:14 15 May 24
Excellent service and they communicate very well. Had a bunch of work done all at once and everything is perfect. Will go back and will recommend to others.
Tracy Brooks-Augstin
19:42 10 May 24
Nicole Marshall
20:22 27 Apr 24
Great service! Mike was able to fit me in a timely manner to replace my poor tire. Thanks again!
Sam Joshva Baskar Jesudasan
20:15 08 Apr 24
Mike is fantastic and hope to do more business with him in future.Thanks for the retorque!!!
Brian Danger
20:48 03 Apr 24
UPDATE: Most recent visit lived up to expectations!Mike is wonderful and timely about communication. He has a wonderful personality that represents this shop really well. Very personable and kind!Don is a genius when it comes to cars. He's always out for the customer's best interests and I appreciate his insight.OLD REVIEW: These guys took me in and helped me out in a crisis. Absolutely wonderful customer service and care.They were referred to me by my Mother-- they helped her out in a similar situation.Really appreciate that! I'll be back again!
Travis Lewis
00:35 22 Mar 24
Phenomenal mechanics. Fixed my Volvo and did an excellent job. They are friendly and courteous. I’ll be back again😊
Kelsey Lamb
19:11 15 Mar 24
Ryan Schaffer
03:12 09 Mar 24
I called Grip to perform a pre-purchase inspection on a used vehicle I was thinking about purchasing. The inspection was very thorough and included pictures and video. I dealt with Mike. He was very knowledge, patient and professional at explaining all aspects of the inspection process and results to me. The inspection really helped me make a correct and informed decision. Thanks again.
Greg Silzer
14:38 06 Mar 24
Thank you Mike and the technician who fixed our old Honda Fit. I was always kept up to date on the challenges and the estimate was correct. The courtesy car was very helpful. Mike is professional and personable. I will be back but hopefully not too soon.
asfdg asdcv (billiamlake)
20:10 05 Mar 24
They do a excellent job all staff are very kind I really like how the repair is explained with the physical parts and they did a great job of cleaning up my filthy car afterwards!
joanna bremer
21:12 28 Feb 24
Convenient location and great service. Thanks Grip Tire and Auto!
Keith Neufeld
15:20 28 Feb 24
Excellent service. They went above and beyond for us. Thank you.
Dylan Brooks
22:53 27 Feb 24
Website Reviews
September 9, 2024
On September 6th my family and I ran into mechanical issues while traveling to Vancouver Island. We were on the side of the road nearby Grip Auto & tires and I walked in to see if they could get me some parts quickly. Tyler and the crew were awesome and ordered in the parts we needed in, and in 30 mins we had them. Thank you so much for the amazing customer service it was greatly appreciated. We highly recommend using their services!!
May 28, 2024
I was in Langley for our granddaughter’s 6 th birthday and having driven quite a long way I was concerned about the front brakes. I happened to see Grip Tire and Auto in Murrayville and decided to drop in for some advice.
Mike Lowry was exceedingly helpful and within a few minutes a technician took our truck for a drive. When he returned the technician checked the temperature of all 4 rotors, confirmed that they had even temperature and could find nothing of concern, the technician did suggest new pads would be a good idea before too long,
As we had an early morning ferry to catch
and having confirmed nothing caused concern we thanked the staff at Grip expressing our thanks to find a company who would help a “drop in “ knowing that if the vehicle was safe Grip would not gain any work from the brake testing,
A truly uplifting experience
March 19, 2024
Would highly recommend …..excellent customer service….techs kept me updated throughout the diagnostic procedure. Work was done in a timely manner and very happy with the results. Would not hesitate to recommend this company . This will be my go to repair shop from now on.
October 17, 2023
Excellent service!! Would highly recommend!
GRiP Tire & Auto Murrayville should be proud to have Jordan as the face of their business! He’s extremely professional, savvy, and very pleasant to deal with.
In addition to getting some regular maintenance done we asked for a quote to have the air conditioning fixed in our Yukon. Well, weren’t we pleasantly surprised when we were told it was only a minor issue and would not cost too much to fix! In the past we had been told by another business that the air conditioning would have to been completely replaced, which would have cost significantly more!
We were very impressed with the thorough, courtesy car wash too! Nice little treat!
Thank you!
Neil and Katrina Winter – Murrayville, Langley